Starter

$12

plus 25¢ per order
  • 30-day free trial
  • Connect up to 3 Integrations
  • One User
  • Basic Support

Pro

$40

plus 5¢ per order
  • 30-day free trial
  • Unlimited Integrations
  • Unlimited Users
  • Priority Support

Plus

$100

plus 3¢ per order
  • 30-day free trial
  • Unlimited Pro Stores
  • White Glove Onboarding
  • Premium Support

I have a question!

 There’s a good chance we’ve answered it below. If not, reach out and we’d be happy to help.

Do you offer a free trial?

Yes! We offer a fully functional 30-day free trial. You can upgrade at any time and we’ll start your billing at the end of your trial so even if you upgrade, you’ll still get 30 days for free. If you get to the end of your trial and need a little more time, just drop us a note and let us know.

Does this require a contract?

Nope, not at all! We just require that you agree to our Terms of Use. You can cancel at any time if you find that it isn’t a good fit.

Do you have Enterprise options available?

Yes. If you have special requirements not covered here or are interested in white-labeling, please contact us to discuss your specific needs.

I want to import all of my historical orders, but I don’t want to pay the per order fee for thousands of old orders. Can you cut me a deal?

No ‘deal’ necessary! We know many of you want to import your historical orders into Order Desk to keep everything in one place. Well, good news! We do not charge for historical orders (within reason, of course). If any order is older than a month, it will not be added to the bill. This is a free perk with Order Desk.

Why do I have to pay for all of my orders even if I don’t need some of them here? Can you cut me a deal?

Each Order Desk customer is responsible for paying the per order fee (which covers usage and storage costs) for every order they bring into Order Desk, regardless of what happens to the order once it’s here. For merchants using Shopify, we have a vendor filter to select which orders are downloaded. Learn more about that over here.

Can I connect to more than one account from a specific integration on a single Order Desk store?

You can connect to as many integrations on a single Order Desk store as you want (but just one of each connection). You can, however, have as many Order Desk stores on your account as you need. The Plus plan, which offers unlimited Pro stores and a lower per-order fee, is ideal for accounts with more than 3-4 Order Desk stores or about 3500 orders per month. Read more about working with multiple Order Desk stores.

Are my customers’ financial and payment details secure on Order Desk?

In a word: yes. We take security very seriously and have rigorously tested our app. All data is encrypted, and we employ industry best practices to ensure that your data is kept secure.

We never (ever) see protected card details coming in on your orders. For our own billing, we don’t store your card details either and instead rely on our secure payment partner.